Shipping
Shipping
In the following section, the company ATELIER ITALIA SRLS is hereinafter referred to as “ATELIER DU SAC” and any person who makes online purchases on the website www.atelierdusac.com (hereinafter “SITE”) is hereinafter referred to as “CUSTOMER”.
The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the order no later than 15 days. from the date of receipt by the CUSTOMER of the order confirmation email sent by ATELIER DU SAC.
For each order placed on the SITE, ATELIER DU SAC issues the regular transport document for the goods shipped. The receipt is available and printable, after the order has been processed, in the "My orders" section of the CUSTOMER's "My online account" space. The document will contain the information provided by the CUSTOMER during the purchase procedure. After issuing the document, it will not be possible to make any changes to the data indicated in it.
Throughout Italy, shipping is free for orders over €150.00, for orders under €8.00. Shipping of orders to European Union countries is €18.00. In the Rest of the World it is €30.00.
Any customs fees are the responsibility of the CUSTOMER.
Deliveries are made during normal working hours to the address indicated by the CUSTOMER and according to the methods specified in the order summary.
Upon delivery, the CUSTOMER must check the contents, specifying any anomalies on the delivery form.
In case of failure to collect within the deadline established by the carrier, the products will be returned to ATELIER DU SAC, which will refund the price of the products, but not the shipping cost. ATELIER DU SAC cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the CUSTOMER, for damage that may occur to the Products after delivery to the carrier or for delays in delivery attributable to it.